Customer testimonials

We would recommend anybody to you highly delighted with the quality and service which you provide thanks

Absolutely love my fireplace from this company in Halifax. I knew what I wanted in my head but I could not find a completely black suite anywhere. At fires and surrounds you get to build your own in any colour and in any size you want which I did. The quality and finish is so lovely and the customer service was outstanding. highly recommend this company if you are looking for a quality fireplace but are nervous like I was about buying online 10/10

Received a phone call straight away when I placed an order to double check all the measurements I gave. Shaun was extremely helpful .
All delivered on time, very good quality fire surround would highly recommend.
Great service all round

Delivered on time, and the fire surround looks great, well worth the price. A pleasant delivery driver overall very pleased with the purchase

We have had our fireplace delivered with in 10 days and it fits perfectly. Measuring for a custom surround was daunting but fire and surrounds called us and worked through the numbers adjusting slightly and the result is prefect.

We could not be happier with the service and would recommend.

We are very happy with our bespoke surround, it looks great around our Aga,,

Fantastic service and delivery.

Just wanted to let you know how impressed we are with the Salisbury fire and black granite surround that we recently ordered - it looks amazing and we are really pleased with it.

Kind Regards

Must congratulate you on the beautiful fire surround I purchased from your company. It is a top quality product, competitively priced was easy to fit and looks marvellous in situ.The delivery driver unpacked and examined the surround for faults, he was very helpful and friendly.

Many Thanks

I just wanted to say thanks for your advice given on my initial order.

We are delighted with our new surround.

Thanks again

I received my fire surround today and I just wanted to let you know how happy I am with it. The quality is great and it fits perfectly. My daughter is thrilled.

Many thanks again, Kind Regards

What a fantastic service from fires and surrounds, from ordering to delivery everything has been excellent. Ordering was so easy, customer service was helpful. The little colour samples were great as they allowed me to match the surround to my cabinets.
The delivery was spot on too I was given a 2 hour time slot and it was delivered within the time.

Already recommending you to family and friends

Hope you had good holiday.

Thought you might like to see my fire now it’s all finished.

Your surround was perfect in every way so thank you.

Best wishes,

I just realised I didn’t send you a message after our fire surround arrived. We are absolutely delighted with the final result. It fits perfectly. We just want to thank you for all your help with sorting it all out for us.

Really pleased with new fire surround, fits really well and looks great.
Regards

Fire surround was delivered on time by polite and helpful staff and the Dalton Celtic Oak fire surround is of a good quality and manufactured to a high standard. Overall a very professional service.

Fire surround arrived today, very pleased with it. Delivery man very pleasant and helpful.

Thanks