Customer testimonials

Thank you for the help with our fire surround I fitted it at the weekend and it looks stunning, again thanks you for all the advice

Take Care

Just to say fire surround is perfect and fits brilliant thank you for all your help, will definitely recommend your fire surrounds and the driver was brilliant and helpful.
Kind Regards.

Fire surround lovely. We had a few issues with the fire. The staff were very helpful and sorted it all. I would recommend this company.

Would most definitely recommend.
Can't say enough to praise company.
I am absolutely over the moon with my purchase.

Buying from you was a great experience. Everything was conducted professionally from initial contact to delivery in such a way as to inspire confidence in the purchase. We were not disappointed when the surround arrived - it looks great and fits perfectly. Many thanks

Hi, thanks for the prompt turnaround of my new fire surround.
It is installed and it looks amazing.:)
Sending a pic of it in place. The video of the installation was very useful.
I will definitely recommend your company to friends and family.

Hello -

Fire surround was delivered Thursday as advised - delivery guy was really polite friendly and helpful - surround is in white stone design and is a perfect fit - really easy to install - Shaun was very good with advice on sizing - as you can see it is now in place and looks amazing -

Many thanks - can highly recommend

Thanks to everyone for my new fire surround. After the initial contact with Kevin and then the subsequent ordering it has ben plain sailing. Absolutely delighted that it has just been delivered and it not only fits perfectly but looks absolutely stunning. It was a great choice from your range but it was also a great choice to use your company.It just finishes off the room perfectly.

With thanks and kind regards

We would just like to say how pleased we are with our new fire surround. It was delivered promptly and I was able to fit it with no problems. It looks really nice and thought we would like to say thanks.

Thanks for the great service and great product; all fitted within 15 minutes, superb fit, custom made to fit highly recommend this company and will be recommending it to others

Excellent help and advice from your staff during the ordering process, this ensured the surround met our needs and fitted perfectly.

Amazing service, personable company and love the surround

The fire surround is absolutely fabulous and has surpassed my expectations. It is really well put together and is a lovely piece of furniture.

Well made and with a fine smooth lacquered finish.

Many thanks, all arrived yesterday great fireplace it will look the biz once installed.

A first class product delivered with a first class service from the driver to the back office. You all should be very proud of your operation.

ITS AMAZING !!!!

honestly hands down the best customer experience... from start to finish... thank you !!

The delivery guy couldn't help enough, super careful and helpful...

And the miss (Louise) loves it .... brownie points galore: :- )

Hi,
We would like to say how delighted we were with the service from your company and with the fire surround which is perfect and just what we wanted.
Many thanks

Great product and service.

Thanks for the delivery of the above order, when I returned home from work today and unpacked the fire surround I can only say my wife and I were delighted with the product which had been carefully packaged and completely undamaged & exactly as ordered. I want to congratulate all your team on producing an excellent product and would not hesitate to recommend you to others, great service from placing my order to receiving the goods, very professional very rare these days
Thank you

Exceptional service by salesperson, on advice on our own measuring and which fireplace would suit our size chimney breast, as had to have made to measure. Delivery was prompt and by a very nice driver. Both couldn't have done more to help. The quality of workmanship on this fireplace surround is exceptional, we would highly recommend this company.

Our new fire surround arrived promptly this morning and it's perfect. We're really pleased.

Thank you very much.

Very pleased with the Baltimore Solid Oak surround which was made to measure to fit over my tired 1960s fireplace. The excellent finish easily matches my existing furniture and it was delivered at the stated time.

Regards

Thank you for the picture and the 5 star review

I would like to thank you and your team for very prompt delivery, excellent materials and for producing exactly what I wanted. (I did measure several times but there is always that slight uncertainty that I got it just right!) the surround fits perfectly and compliments the room. I had it fitted in 10 mins and have exactly what I wanted.

I will certainly recommend your services.

Sorry it is a bit late in the day but I just wanted to let you know how pleased we are with our fire surround. The help we received during the ordering process, the finish and quality of the product and the delivery were all excellent and much appreciated

Regards

We had a bespoke sized solid oak Charnwood made by Fires & Surrounds. It is absolutely stunning. The whole service from Fires & Surronds has been first class from helping us to size accruately right through to delivery. Thoroughly recommended.

Our experience has been very positive. The company was prompt, helpful and professional. The fireplace arrived on time and we are very pleased with the result.

Would happily recommend.

Just wanted to say how pleased I am with the fire surround. It certainly lives upto expectations. Very well made and finished and excellent service from order to delivery. Please pass on my compliments to all involved.

I wanted to let you know that the surround looks great - we are delighted!

Many Thanks

Good Morning, Just a line to say thank you so much, my new surround is perfect, just what I wanted,
many thanks again for your time and help.

Our fire surround and hearth are absolutely gorgeous and have transformed our room. The quality is great especially at such a competitive price. The whole process from ordering to delivery has been easy and we would have no hesitation in recommending Fires and Surrounds.