Customer testimonials

Very fast delivery and a great price, thanks

Hi there

Really pleased with my fireplaces

I've attached a couple of photos for you.

Thanks again for your A1 service

Quality product very easy to install after watching online video very happy with our new surround

Absolutely fantastic service from start to finish. Stunning bespoke fire surround, perfect fit. Would highly recommend Fires & Surrounds to friends and family.

The fire surround and hearth was delivered early ( by agreement) and was positioned within the required room by the delivery driver. Both items were in excellent condition and simple to fit. The end result is exactly what we wanted at a lower cost than other suppliers.

Smooth easy ordering, very helpful , delivery as stated and driver etc brilliant.

Would most certainly use you again

Thank you!

Thank you so much for the very fast delivery of this item, it is very much appreciated and I would highly recommend your company to any one.
All the best for Christmas and the New Year

Fire surround received yesterday and husband fitted today. Was a bit nervous about purchasing online without actually seeing the surround but needn't have worried. It is of great quality and looks amazing.

Kind regards

Excellent service and excellent product.
When I phoned for help re the size of rebate I needed, the member of staff could not have been more helpful.
The product quality is first class - good value for money.
I was kept informed of the delivery date and time all along the way.
The delivery driver was very pleasant and knowledgeable when I asked him a couple of questions re fixings.
I would have no hesitation recommending this company.

I would definitely recommend this company to any one who is looking for a first class fire and surround.

Great customer service, Very helpful, approachable, always available with advice when calling the company.
Their made to measure service is and advice helped the process run very smoothly.
Very happy with my surround looks wonderful in my lounge.

My Queensbury Fire surround got delivered today, I absolutely Love it !! it's exactly as described on their site and just what I've been trying to find. My Dimplex Sunningdale electric Stove is too large for a lot of the other surrounds I've seen elsewhere. I needed a slightly deeper hearth than standard and Fires and Surrounds have the option to order the right size. The quality is really good, and it's been very well made, all the joints and corners look seamless. The finish is a smooth marble type of feel. Fires and Surround were very helpful and made the whole process of ordering what I needed very easy. I would definitely recommend them

The new fireplace looks really good and we're very pleased. Just wanted to say a big thank you for all your help and guidance.

Best wishes,

Very impressed with service from beginning to end - received a call after placing order to discuss my change to measurements and sound advice given. Very impressed with whole process and contact made by delivery driver. Driver very polite and helpful and ensured new surround fitted correctly into space required. Great service and would definitely use again, glad I found you on the internet.

Our fire surround and fire was delivered yesterday morning as arranged and this is just a courtesy email to thank you for your help. Allan my husband fitted the surround and fire yesterday afternoon and we are really pleased with it. Special thanks to the driver (didn't get his name) but he was also very helpful and advised Allan on the best way to fit the fire and surround.

Kind regards

Your fire surround fitted perfectly very pleased with service would recommend you to friends & family. Also driver very helpful & friendly.
Thanks

Thank you for help with ordering, quick delivery love my fire & surround