Information Centre
Buying a fireplace surround online may seem a bit daunting at first, but don't be put off. The advice we give is second to none, the savings are enormous, and our delivery is fast and made by our own delivery team. Of course, as we're online only you can't come and touch one of our fire surrounds, but more often than not it's exactly the same on the high street.
Buying a fire surround isn't something you do every day, so you're very likely to have some questions. To help, the links below cover the most common ones. Please don't hesitate to call or email us: we're here to help, and it's unlikely you'll ask us something we haven't heard before.
Video guides
General articles
Have a click through the links below, and if you need any help, call us on 01422 250 723, Monday to Friday, 10am to 4pm. If you'd like to send us a photo of your existing fireplace to discuss your requirements, email it to contact@firesandsurrounds.co.uk.
How to fit a fireplace surround
Fitting a fire surround is straightforward with our fitting kit. This is a simple step-by-step guide.
How to measure a rebate
Rebates are probably the most confusing part of buying a fire surround. This article explains what they are and how to work out which rebate you need.
How to fit a hearth and back
A step-by-step guide to laying a hearth, fitting a back panel and hanging your surround with an electric fire.
Fireplace surround buying guide
You've probably already decided to buy a fireplace surround. This article covers some of the basics to think about, including getting the size right.
Made to measure
How we build a surround to your own sizes, and how to work out the sizes you need.
Frequently asked questions
Some questions come up again and again. This page answers the most common ones.
Help with colour
Wood colours change a great deal under different lighting, so what looks good in a shop can look completely different in your home. You won't have that problem with us, as we offer a colour sample service: order as many colours as you like, and see them in your own room.
Order wood colour samples
We send out colour samples on request. Follow this link to our colour samples page.
Fitters for your fireplace surround
We supply fitting kits with our surrounds and they're incredibly easy to install, but you may prefer a fitter to do the work for you. The links below will help you find a fitter for your particular needs. Alternatively, any joiner or builder will be able to fit your fire surround.
Gas Safe registered fitters
If you're having a gas fire fitted or moved, or a new back panel, you need to use a Gas Safe registered engineer. They can fit the hearth, back panel and surround too. This link takes you to the Gas Safe Register, where you can find an installer near you.
Open fires or stoves
A new stove or open fire must meet HETAS guidelines. This link takes you to the HETAS site, where you can find a local installer who will do the whole job for you.
Electric fires and fireplace suites
Any electrical work should be done by a registered electrician, who will give you a Part P certificate. Many electricians can fit your whole surround, or you may also need a local joiner or builder.