Customer testimonials

My fire surround was delivered on Friday and it is lovely. Thank you so much for sorting things out for me, and apologises for the problem in the first place.

Kind regards

The fire surround arrived 9.30 this morning and is now installed and looking simply magnificent in our lounge. We are so impressed with the quality. Thank you very much for your advice on the bespoke measurements.

I thought you might like to see the Fireplace in Situ - I made the dodgy cardboard model, ; - ) When it came off the van, swaddled in cardboard, it was a dead ringer!
We are very happy with it, thank-you. I'm so impressed it came so fast too, in time for me to dress it up with Christmas ‘stuff’.
Have a happy Christmas, from a v. happy customer.

Best Wishes,

Absolute first class service, perfect fire surround, just what we wanted.

Just arrived home to see the surround, we love it, exactly what we were after thank you. Also Just to add how pleased we have been with your assistance and support throughout, very professional. Have a good weekend

Thanks again

We have received our beautiful oak surround. It is perfectly sized and the wood is of superb quality. We would like to thank the team at Fire and Surround, for being so responsive, changing the measurements as we had an afterthought, and still managing to dispatch the surround within a week of the order!

Would like to say A BIG thank you for the excellent customer service, prompt delivery & perfect condition of my new fire surround

Most helpful staff on the telephone and very helpful delivery driver. We are extremely satisfied with our fire surround.

We would have no hesitation in recommending your company

I found you to be very friendly, helpful and efficient. The surround was excellent quality and exactly as online. I would definitely recommend you to my friends. Thank you

To all the staff at Fires and Surrounds, thank you very much for our lovely new fireplace, we are totally delighted, you told us the truth, when it would be ready, when it would be delivered, totally no grief from start to finish.

I would have no hesitation in recommending you to anybody.

The fire surround arrived in perfect condition as you must have gathered or I would have been in touch straight away. Putting it together was a doddle and the fit was perfect. So thank you very much if ever I know of anyone requiring anything to do with fires mantels or hearths I would thoroughly recommend you.

Thanks once again

Just to say thank you.The fireplace is excellent and fits perfectly and delivered on time

I ordered the Pendle fire surround in Celtic Oak, having sent for 3 wood samples to make sure on colour. I phoned Fire surrounds for advice & was helped through the process of ordering, my surround which was made-to-measure with down lights. Absolutely delighted with the fire surround, what it promised, it delivered. no hesitation on recommending this firm. As with everything bespoke CHECK your measurements as given on the website.

Hi,

Would just like to say a big thank you to all your staff for the made to measure fire surround, it fitted perfectly and looks great. I would recommend you to anyone, a very professional and well run business, may you continue to prosper.

Kind regards

The fireplace is beautiful. We are very pleased with it. Good customer service too. Would definitely recommend

I'm overjoyed with my fireplace suite exactly what I wanted it met all my expectations and more. Staff was so knowledgeable and helpful
Thank you soon much