Customer testimonials
Every testimonial here was sent to us by a customer. Where they sent a photo of their fireplace, we show it; otherwise you'll see the surround they bought.
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customer testimonialsSend us your photos
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Customer photo
Hello Shaun
Please find photos of the fire our surround, all installed with the New Forest Fire.
Looks great, thanks for all your help with it.
Regards -
Over the moon. After looking around at surrounds the price and quality are second to none. Thank you so much
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Just wanted to say thank you. Received my fire surround today and it is absolutely perfect. Really good quality and very fast service. I love it and so does everyone who has seen it.
Thank you once again -
Just to let you know that we are very pleased with the service we received from Fire and Surrounds Co. Our new fire surround set looks great and is exactly as displayed on your website.
Thanks very much. -
The fire surround looks fantastic! Can't tell you how pleased we are.
Thank you and Best wishes -
Warm, knowledgeable customer service, prepared to take the time to help with product selection and after sale support with a high quality product that now looks great.
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Customer photo
I Just thought I would send you a photo of the TV frame. I’m so pleased and it fits perfectly.
I have my chap fitting the other fireplace at the moment and then I will be ready to order the next one.
Thank you -
Customer photo
No review left, but a great picture of the Montpellier electric suite.
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I would like to let you know that I am absolutely delighted with my fireplace delivered last week. It looks lovely in my room and I am very happy with the look and quality of it.
Thank you very much. -
Thank you SO much for this information Billy has now checked all of the fire surround measurements again and all is fine. Thank you so much for such friendly and helpful service!
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Just a quick email to say the fire surround fits perfectly.
Thank you so much for all your help and advice; it was greatly appreciated.
Kind regards -
It's been a while since I had the fireplace installed, but I just wanted to say that it looks fantastic - the top quality craftsmanship in the surround is evident. It is exactly what I was looking for.
Thanks again -
Customer photo
We bought the Wickersley fire surround just in the primer as we wanted to paint it ourselves. The product is well-built and very solid. Excellent product and service.
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Customer photo
To your team at Fires and Surrounds, the surround fits perfectly and attached to the wall easy.
Many Thanks -
Customer photo
A really high-quality fireplace, well made and looks great so pleased with it and it's a reasonable price.
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I am writing to say a big thank you for both the Salisbury Fire Surround and the fitted veneer panel.
First of all, I would like to place on record the courteous manner in which my telephone order was dealt with and the help I was given, when coping with not only the measurements but also the choice of veneer I wanted for the back panel.
Secondly, I would also like to say how helpful the delivery man was.
Finally, I want to say how splendid the fire surround looks, now that it is situ.
In closing, may I once again say thank you so much to you personally and wish the company every success for the future.
Yours sincerely,