Customer testimonials

Just wanted to thank you for a fantastic service and swift delivery despite the terrible weather!! Just also want to mention that your delivery guys were not only very helpful and professional but they arrived and delivered with great big smiles on their faces too! This even though we had ten inches of snowfall and the temperatures of around minus four degrees! I must say they represented your company fantastically well and I have no hesitation in recommending you! I've attached a photo of the surround in place, made up and ready for the day - thanks to you guys!

I recently bought a bespoke California surround from you and just want to say how grateful I am for all your help. The surround looks amazing and has had a lot of compliments so far. Nothing was too much trouble for you, and delivery was extremely quick. I will definitely recommend you to my friends and family.

Thanks

A lovely modern fireplace

Just thought I would let you know that we took delivery of our fire surround today in the Isle of Man and It arrived safe and sound and totally undamaged (phew!). The surround fits perfectly and we are extremely pleased with the quality. I just wanted to say thank you for a great and efficient service.

Fire and surround wasn't my first choice, but, as I progressed I realised your site had a wealth of information that the other company did not have. Ordering and delivery was simple and all involved were polite and helpful.

I have purchased a surround from this company before so I had no hesitation in purchasing another surround when I moved house. The quality of the products is absolutely outstanding and I could not be happier with the windsor fire surround with 3 led slimline downlights,it has finished my living room off perfectly. I would recommend this company to anyone looking to upgrade there fireplace

I would like to firstly thank you for the service you have provided, after speaking with my nan she is very happy with the quality of the fireplace and the manner in which it was delivered. The driver was very helpful and delivered on time as promised so again a big thank you for that,

Thanks

Thank you for lovely fire surround I am delighted with it and it Fits perfect

I have been meaning to write this email for weeks now – but not got round to it until now…. I’m NEVER moving house again!! I just wanted to say how delighted we were with the fireplace your firm made for us. If you remember it was one of your made to measure jobs. The delivery men were also absolutely perfect – unlike another firm we used for something!! The difference it has made to our lounge is amazing – it’s made it quite the central focus and everyone has commented on it!

Kind regards

A big thank you and well done to you for all the patience you needed with me and my measurements before my nephew got involved. The surround has arrived this morning and I absolutely love it plus it fits perfectly The delivery guy was also helpful and polite.
Thank you once again.

No review left but a great picture of our Vienna electric suite

We are really pleased with our 'Made to Measure' Fire surround, it looks great. Special thanks to your team who helped out with our strange measurements with plenty of patience. It was a first class service from beginning to end.

Thank you and we will definitely be recommending you.

I recently purchased the Vermont fire surround from you and i would like to say from ordering my surround through to the delivery was first class. I am more than happy to recommend your service to anyone.

Thank you very much from a very satisfied customer

Absolutely love my Carlow fire surround, so much that I’ve just bought my second one after having to leave my last one when I sold my flat.
Excellent customer service. I had to get my surround custom made and the gentleman I spoke with was so helpful and patient working out measurements. It fits my space perfectly, so happy.

Thanks again!

Good morning.
We have just taken delivery of our new fire surround. Thank you your pre sale assistance. Your safe delivery service. The surround is perfect. Second time we have used your company. Will certainly recommend you to others.

Quick delivery happy with purchase