Customer testimonials

Every testimonial here was sent to us by a customer. Where they sent a photo of their fireplace, we show it; otherwise you'll see the surround they bought.

307 customer testimonialsSend us your photos
Showing 33–48 of 307
  • All received excellent product, delivery man very good.

    Many Thanks.
  • Customer photo
    Thought you might like to see the attached photo, which I took while visiting the site today. The surround is still to be painted, and the opening is to be touched in black. But client (and me!) Very happy!

    Thanks again for your help, and I'll be sure to keep you in mind for other projects.
  • Customer photo
    Would just like to say we are over the moon with our fire surround , first class service from start to finish.
    Thanks again
  • Hi, I've just taken delivery of my Madison solid oak fire surround with Marfil back panel and hearth. I can't tell you how pleased I am with it, everything from ordering to delivery has been absolutely perfect. I would recommend your company to anyone looking for first class product and service

    Thank you so much
  • Just like to say how pleased we are with the fire surround delivered yesterday. For the low price, we paid the quality of finish and appearance of the surround is excellent and it fits perfectly.I would also like to thank your company for the polite service you provided and the way you kept us informed of delivery etc, which had to be delayed due to the weather. I will definitely feel able to recommend your company to others.

    Thanks again
  • Just a note to say the fire surround has been delivered, my wife was at home to check it and accept. Thank you for the genuine and punctual service, and providing assurance for a complete peace of mind. I shall recommend your service to anyone.

    Regards
  • I am pleased with my Fire Surround purchase given the delivery date on confirmation of the order then received a phone with a 2 hour delivery window, the driver unpacked the item for me to check there and then
  • Thanks for sending our new fire surround so promptly, we got it this morning and it's perfect. We're both really pleased. Thanks very much.

    Kind regards
  • Very happy with the quality of the pine fire surround purchased and the excellent service from Fires and Surrounds delivery was spot on time and the driver was very helpful and courteous 5 star company can highly recommend.
  • Hi thanks for your amazing service really pleased with the surround.

    thanks again would recommend
  • Just wanted to thank you for the lovely fire surround that was delivered last Friday. It looks fabulous in my room, especially with the downlights. Delivery was as advised within the time limit. Great service.

    Thank you
  • Customer photo
    Just thought I would send you a photo of the TV frame. I’m so please and it fits perfectly.
    I have my chap fitting the other fire place at the moment and then I will be ready to order the next one.

    Thank you
  • I was absolutely delighted with the fire surround in terms of the quality and finish, it is very elegant and fully met my expectations
  • I would just like to say a big thanks for the lovely fire surround and black granite hearth, really pleased with the service and delivery, would highly recommend to anyone.

    thanks again
  • Very detailed website with clear instructions regarding taking measurements gave me the confidence to purchase from yourselves.
  • Customer photo
    Just a short note to thank yourselves for the on time delivery of the fire surround and to also advise yourselves how pleased we are with the fire surround, I intend to install it this week-end but hopefully I don't expect any problems. We are both pleased with the quality and design of the item and in our opinion, the website photographs do not show the full quality of the product. We will, of course, recommend yourselves to anybody who asks us about the fire surround.

    Many thanks again