Customer testimonials

Thank you for very much for arranging for the back panel and hearth to be exchanged, all is great now,
and looks really nice, I just wanted to say how pleased we are with the fire surround and the great service
you have provided, thanks again.
kind regards

Very helpful staff in the ordering process who gave excellent guidance in working out solutions for a non-standard hearth and fire surround.

The overall service is far above the average.

Received today and fitted! Looks great see attached photo. Thanks for all your efforts.
Kind regards

I would like to take this opportunity to thank you for your help and excellent service I received from you in purchasing the fire surround .The surround has now been fitted along with a new gas fire and it looks fantastic, the sizes you made it where perfect and fitting was very easy. Once again many thanks.

Kind Regards

We are delighted with our new Windermere fire surround and, as arranged with Lynda, I attach a picture of it in situ.

Also, many thanks for sorting out the size/dink problems at a very quick speed, again we are delighted.

Kind regards,

The fire surround is superb thanks also for early delivery and the great fitting kit which was unexpected.

Thank you so much

I recently ordered a Longford fire surround. The surround arrived within 2 weeks of ordering, was very easy to fit and looks fantastic.Thank you for a very quick, efficient service and a good, easy to use website.

I would definitely recommend.

Thank you very much for your advice - nice dealing with you on the phone - many thanks.

After the surround was received: - Just wanted to say thank you - we are delighted!!!!!

Just thought I'd let you know how pleased I am with my Windermere fire surround. It looks great. Thank you for your help and delivery was when you said it would be.I wouldn't hesitate to recommend your company.

Kind Regards

Just a quick note to thank you for the fire surround delivered today. It fits perfectly & looks great, the wife is over the moon! Please pass on our thanks to your courier, he was a proper gent & very helpful. Will not hesitate to recommend

Absolutely delighted with our made to measure fire surround. The advice given was excellent and fits perfectly. It was delivered exactly on time and was so easy to fit. Would highly recommend,

Thank You

Thank you for the fire surround. It is really lovely. Just got to fix the skirting board and then we’re all set!

Just wanted to thank you for the additional rebates you posted to me, they fit perfectly. Thanks also for the excellent help and support you gave, I shall recommend you to anyone I know who is looking for anything fireplace related!

We have taken delivery of our Miami Oak Fireplace today and just to say thank you, we are so pleased with it we have already installed it and it looks wonderful so once again many thanks kind regards.

Our bespoke surround has just arrived and I just wanted to say how fabulous it is. Absolutely delighted with the quality and fit - perfect!

Thank you for your help with this purchase.

Hi Team
Thank you so much.

I have attached a photo of my surround and mirror. The mirror is not on the wall yet but just wanted to show you how beautiful these two items have completed the look I was looking for.

Your customer service was brilliant from my first contact with you, to making sure I had the measurements correct right through to the delivery of the items.

I will highly recommend your company to anyone who needs a fire surround or mirror

I really cannot thank you all enough, you have a very happy customer.
Lynn