Here to Help
Wooden fire surrounds are one of the most popular ways of enhancing a room and creating an ambience personal to each individual. Bought wisely a wood fire surround will last and give years of enjoyment.
We want to make purchasing a fire surround as simple as possible, but we appreciate that it's not always easy buying from a website, so we have put together some pages that will possibly help you. Have a click through the links below and then feel free to email us or call with any questions.
- How to measure a fire surround rebate
- How to use the supplied fire surround Fitting Kit
- How to fit a fire surrounds Hearth and Back Panel
- A description of our fire surround wood colours
- Ordering wood colour samples for your fire surround
- Gas Safe Register website for fitters to use when installing the fire surround with a gas fire
- Hetas website for fitting fire surrounds with open fires or stoves
- We constantly update our FAQ so lots of answers are in here!
If you are going to use the fireplace as a single source of heat, then you will need professional advice regarding heat output, fuel sources and fitting. If you intend to have a gas fire fitted, then you will need to speak to a Gas Safe Registered fitter. Often local directory's have businesses advertising, just look out for the Gas Safe Registered logo, and ensure that you see identification when they come to your home to make sure that they are a fully registered member.
If you intend to use a solid fuel fire or stove, then we recommend that you use a qualified HETAS engineer. They will give you advice and ensure that your solid fuel fire is fitted correctly to all safety standards. To find a registered installer follow this link www.hetas.co.uk.
How to buy the right Fire and Fire Surround
If you are not buying a hearth and back panel from us, then the first thing to check is that the hearth that you have is large enough for the surround to stand on. This is the E measurement on our dimensions. There is no hard and fast rule as to how much space there needs to be on the left and right-hand side of the surround legs. We would recommend at least 1/2 of an inch on each side, but this depends on your room. So for example, if your hearth is 54'' long then we would say that you should aim to have an e measurement of no more than 53''. Of course, if you are buying everything from us we will make sure that it all fits.
The same goes for the shelf. Often people have small chimney breasts; we would give at least 1/2 an inch on either side of the shelf.
Of course, this is just preference, and some customers do take their fire surrounds right up to the edges.
If you are going to have the fire surround made to measure and you are wondering how to get the sizes right then the way to do it is to first work out your important size. This may be the size of the hearth, a hole in the carpet where the last surround went, the size of the chimney breast or the size of the opening for your open fire. If you have changed the width, then it's simply a case of adding or reducing the same number of inches onto each width dimension. With the height, we tend to increase or reduce by approximately half the amount added or taken off the width. Of course, we are here to help and will always give you advice about your fire surround, and often we will make changes such as changing the thickness of the leg or fascia, but to start this is a good rule of thumb.
On each product page, there is an option to alter the sizes. When you add Made to Measure to your order this module opens up with the current dimensions of the fire surround you are looking at. You can alter these sizes, and as you adjust the width, you will see the LD (leg width altering). If you don't want to do this, just close down the module and continue to purchase. We NEVER accept a made to measure order until we have spoken to the customer, so we will call you.
We always recommend ordering some wood samples, the colours look different in real life to the monitor, or even to a shop with their lighting.
Have a look at our description of the colours before ordering, it's not easy to describe colours, but along with the colour swatches on the website, and different surrounds shown in almost all the colours throughout the site, it should give you a good idea where to start.
Finally, if you want help choosing your wood fire surround, then we are here Monday through to Friday 9 am to 5 pm and are happy to give you any help and advice required.