Customer testimonials

Hello Shaun

Please find photos of the fire our surround, all installed with the New Forest Fire.
Looks great, thanks for all your help with it.

Regards

Over the moon. After looking around at surrounds the price and quality are second to none. Thank you so much

Just wanted to say thank you. Received my fire surround today and it is absolutely perfect. Really good quality and very fast service. I love it and so does everyone who has seen it.

Thank you once again

Just to let you know that we are very pleased with the service we received from Fire and Surrounds Co. Our new fire surround set looks great and is exactly as displayed on your website.

Thanks very much.

The fire surround looks fantastic! Can't tell you how pleased we are.

Thank you and Best wishes

Warm, knowledgeable customer service, prepared to take the time to help with product selection and after sale support with a high quality product that now looks great.

I Just thought I would send you a photo of the TV frame. I’m so pleased and it fits perfectly.
I have my chap fitting the other fireplace at the moment and then I will be ready to order the next one.

Thank you

No review left, but a great picture of the Montpellier electric suite.

I would like to let you know that I am absolutely delighted with my fireplace delivered last week. It looks lovely in my room and I am very happy with the look and quality of it.
Thank you very much.

Thank you SO much for this information Billy has now checked all of the fire surround measurements again and all is fine. Thank you so much for such friendly and helpful service!

Just a quick email to say the fire surround fits perfectly.

Thank you so much for all your help and advice; it was greatly appreciated.

Kind regards

It's been a while since I had the fireplace installed, but I just wanted to say that it looks fantastic - the top quality craftsmanship in the surround is evident. It is exactly what I was looking for.

Thanks again

We bought the Wickersley fire surround just in the primer as we wanted to paint it ourselves. The product is well-built and very solid. Excellent product and service.

To your team at Fires and Surrounds, the surround fits perfectly and attached to the wall easy.
Many Thanks

A really high-quality fireplace, well made and looks great so pleased with it and it's a reasonable price.

I am writing to say a big thank you for both the Salisbury Fire Surround and the fitted veneer panel.
First of all, I would like to place on record the courteous manner in which my telephone order was dealt with and the help I was given, when coping with not only the measurements but also the choice of veneer I wanted for the back panel.
Secondly, I would also like to say how helpful the delivery man was.
Finally, I want to say how splendid the fire surround looks, now that it is situ.
In closing, may I once again say thank you so much to you personally and wish the company every success for the future.

Yours sincerely,

I'm absolutely delighted with my new fire surround, it looks wonderful.

Thanks for delivery today. It’s a fantastic surround so well made.

Please find attached a picture of our lovely fire and surround purchased from your good selves

Excellent quality, well made and very satisfied with all aspects of product.

Our new fire surround arrived today and it is brilliant, it matches our new furniture and the hidden fittings are great and easy to fit

Thanks again

Over the moon with the surround & your service..... Will come back to you when we do the other lounge

Thanks very much

Excellent service and great product. Everyone comments on how beautiful our fire suite is

Just to say thank you for the fire surround that was delivered we were really pleased with it.

just a follow up mail regarding the order R532070191 for a surround and hearth/back panel.

We would like to say how pleased we are with the products that you supplied and are very happy with the service that came with it. The gentleman that helped me with the order and measurements had it exactly right in his suggestions and calculations and made us feel comfortable with the final order. In addition the delivery service was excellent and your driver very helpful with the checks made and timing of his delivery call.

All in all you have a very satisfied customer and one who would happily recommend your company and products based on our experience
Thank you very much !
best regards

Just wanted to say a big thank you, great service, from ordering advice to careful delivery, would definitely recommend.

Just a quick note to say thanks to Sean for your excellent service and advice for our made to measure Newark fire surround which has replaced our existing eyesore. The surround was delivered promptly on the 23rd November by the factory driver whose advice was again very useful. I managed to install the surround and fire without any problems using the fixing kit supplied. The measurements were spot on and fitted the existing skirting opening at the base. Like all jobs, it took longer than expected as the existing was fixed with glue. The difference it has made to our lounge is amazing – it’s made it quite the central focus and everyone has commented on it! We are extremely impressed with the quality of the surround and would like to pass on our compliments to the factory team who constructed the piece. We're not likely to need another fireplace for some time but we'd certainly recommend your company. The surround is extremely good value for money.

We are extremely pleased with the fire surround we purchased from you. The level of workmanship and customer service was excellent and it was an easy and pleasant transaction.

Knowledgeable and helpful team, great experience from start to finish.

Fire surround fitted, thanks to all the staff for the excellent service, very pleased with your product finish.

I’ve finally just offered up the surround to the fireplace. It looks fantastic! We are so pleased with it.

Very happy with the surround
Have a great Christmas and stay safe